Terms of Use

Terms of Use

1. Introduction

Welcome to euro-diagnosi.gr. The website https://euro-diagnosi.gr/ (hereinafter referred to as the “Website”) is provided by the company:

Private Polyclinic of Eastern Thessaloniki Medical S.A. – Eurodiagnosi S.A.
Andrianoupoleos 1, Kalamaria
55134 Thessaloniki
Greece
GEMI Number: 141237704000
VAT Number: 800797807
Telephone: +30 2310 424500
Email: info [at] euro-diagnosi [dot] gr
Website: eurodiagnosi.gr

Hereinafter referred to as the “Company”. Access to and use of the Website is governed by these Terms of Use. Use of the Website implies full and unreserved acceptance of them.

2. Scope

Use of the Website is permitted solely for lawful purposes and in accordance with these Terms of Use. The Website is intended for adults only; persons under eighteen (18) years of age should not use it.

Access is provided without any guarantee of uninterrupted or uninterrupted operation. The Company may change, suspend or terminate any part of the Website without prior notice.

Users are solely responsible for the correct use of the information and the accuracy of the data they submit through the Website. The Company is not responsible in the event of failure to communicate or confirm an appointment due to false, inaccurate or incomplete data.

3. Access and Use

Use is permitted solely for lawful purposes and in accordance with the Terms of Use. The Website is intended for adults only. Persons under the age of 18 should not use it.

Access is provided without guarantee of uninterrupted/uninterrupted operation. The Company may change, suspend or terminate functions of the Website without notice. Users are responsible for the proper use of the information and the accuracy of the data they submit.

4. Prohibited Uses / User Obligations

Users of the Website must use it in accordance with the law, good morals and these Terms of Use. In particular, it is prohibited to:

  • Sending false, inaccurate or incomplete information when using the contact form.
  • Accessing or attempting to access information or data not intended for the user.
  • Disrupting or attempting to disrupt the operation of the Website in any way, including hacking attacks, viruses, spam or other malicious software.
  • The use of the Website for any illegal or abusive purpose, in violation of applicable Greek and EU legislation.
  • Reproduction, copying, modification or distribution of Website content without the prior written permission of the Company.

The Company reserves the right to suspend or block access to the Website for users who violate these terms and to take any legal action to protect its rights and interests.

The user is obliged to take the necessary protective measures and agrees to indemnify the Company for any damage, claim or expense arising from the illegal or abusive use of the Website or the violation of these terms.

5. Content & Medical Information Warning

The content of the Website is informative and concerns the presentation of services. It does not constitute a medical opinion, diagnosis or treatment proposal. For health issues, users should contact a doctor or other competent health professional.

6. Intellectual Property & Rights

All content of the Website, including but not limited to texts, images, photographs, logos, graphics, audio and video files, as well as the design and structure of the Website, constitutes the intellectual and industrial property of the Company or third parties who have legally granted the relevant rights.

Use of the Website does not grant the visitor or user any right or license with respect to the content, other than personal, non-commercial and private use for informational purposes.

It is prohibited without prior written permission from the Company:

  • the copying, reproduction, republication, transmission or distribution of the content,
  • the modification or falsification of the Website or part thereof,
  • the use of any content for commercial or advertising purposes.

Violation of the above may result in civil and/or criminal sanctions, in accordance with applicable Greek and EU legislation.

7. Links / Third Party Content

The Website may contain hyperlinks to third party websites, which are provided solely for the convenience of users. The existence of these links does not imply approval or acceptance of their content by the Company.

The Company is not responsible for the content, accuracy, legality or security of third-party websites, nor for any damages that may arise from accessing or using them. In particular, the Company is not responsible for any information related to medical matters contained on third-party websites, nor for any decisions or actions of users based on them.

The responsibility for accessing and using these links lies solely with the user. Users are advised to read the terms of use and privacy policies of each third-party website before making any use.

8. Limitation of Liability / Exclusions

The Company makes every effort to ensure that the information contained on the Website is accurate, complete and up-to-date. However, it does not provide any guarantee, express or implied, regarding their completeness, accuracy or timeliness.

The use of the Website information is solely at the user’s risk. The Company is not liable for any direct or indirect damage, loss or cost that may arise from access, use or inability to use the Website, as well as from making decisions based on its content.

The Company is not responsible for any technical problems or malfunctions that may occur when accessing the Website, which are due to events beyond its control (e.g. force majeure, technical problems with internet providers, third-party systems, etc.). Furthermore, the Company does not guarantee that the Website will be compatible with every device, browser or software, nor that it will operate without errors or technical limitations beyond its control.

9. Use of Analytics / Cookies / Tools

To analyze traffic, improve our services and provide relevant advertising, we use Google Analytics, Google Ads, Hotjar and Facebook Pixel tools on the Website.

  • Google Analytics: Google Analytics collects information about visitors’ use of the Website, such as the pages they visit, the duration of their visit, their geographic location and the type of device they use. This information is anonymous and helps us better understand user preferences so that we can continuously improve the user experience. For more information about Google Analytics, you can refer to Google’s privacy policy.
  • Google Ads: We use Google Ads to display advertisements for the Website on other websites and attract new users. Google Ads allows the personalization of the ads that users see, using information about their navigation on our Website. In this way, we ensure that the ads shown are more relevant and interesting to users. Users can review and manage their ad personalization settings through Google’s Ads Settings page.
  • Hotjar: Hotjar helps us better understand visitor behavior on the Website by recording interactions such as clicks, mouse movements, and page scrolling. This data provides us with valuable information to improve the functionality and user experience of the Website. The information collected by Hotjar is anonymous and only concerns the user experience on the Website. To learn more about how Hotjar works, you can visit Hotjar’s privacy policy.
  • Facebook Pixel: Facebook Pixel is used to track the effectiveness of ads displayed on Facebook and Instagram, as well as to provide more targeted and relevant ads to users visiting the Website. The information collected is anonymous to the Company and allows us to improve our campaigns. For more information, you can refer to the privacy policy of Facebook and Instagram.

Consent Management: Users have the ability to manage their preferences for data collection by the above tools through the cookie management widget on the Website. For details about data usage and your rights, please refer to our Privacy Policy.

10. Modification of Terms

The Company reserves the right to modify, renew or update these Terms of Use at any time, without prior notice to users. Any changes will be published on the Website and will be effective from the moment of their posting.

The Company also reserves the right to modify, update or remove any part of the content of the Website without notice.

Continued use of the Website after the posting of the modified Terms of Use constitutes acceptance of such changes.

These Terms of Use are available in Greek and English. The Greek version shall prevail in the event of any discrepancy or ambiguity arising from their translation into another language. The English translation is provided for convenience only and not for legal documentation.

11. Applicable Law and Jurisdiction

These Terms of Use are governed by and construed in accordance with Greek Law. For any dispute that may arise from or in relation to the use of the Website, the Courts of Thessaloniki have exclusive jurisdiction.

Last modified date: October 2, 2025

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